Management Articles by W. Edwards Deming

• Quality and the Required Style of Management: the Need for Change   view details
  

• Does anybody give a hoot about profit?   view details
  Dr W. Edwards Deming gave a short presentation to some 25 executives from major European companies. This document is a transcript prepared and edited by Henry Neave.

• Deming Interaction - Fall 2006   view details
  Deming institute newsletter including, Some notes on Management in a Hospital, by W. Edwards Deming: "The same problems that I have noted will continue. A physician cannot change the system. A head nurse cannot change the system. Meanwhile, who would kn

• Drastic Changes for Western Management   view details
  A compact summary of the most important points that Dr. W. Edwards Deming has been making about changes that must be made by American businesses if they are to be competitive from 1986.

• Interview of and by Dr. Ackoff and Dr. Deming   view details
  Great stuff. The transcript spells Dr. Ackoff's name wrong (Akoff). They discuss the important of viewing organizations as systems and a fair amount of time on the problems with business school education in the USA. And they touch on a huge number of management topics. Dr. Deming "When one understands who depends on me, then I may take joy in my work." Dr. Ackoff "If there isn't join in work, you won't get productivity, and you won't get quality."

• Transcript of Speech by W. Edwards Deming to Japanese Leaders in 1950   view details
  "The knowledge and brains applied to statistics by the Japanese are an essential national resource; it is important in the same way as water power, forests, and railroads. And that statistical knowledge, much like water power, is not useful at all unless it has an impact on work opportunity and work. With water power, if one were to get rid of turbines and generator machines, no power would emerge."

• On Probability As a Basis For Action   view details
  "The aim here is to try to contribute something to the improvement of statistical practice. The basic supposition here is that any statistical investigation is carried out for purposes of action. New knowledge modifies existing knowledge. " Deming distinguishes between enumerative studies and analytic studies. An enumerative study has for its aim an estimate of the number of units of a frame that belong to a specified class. An analytic study has for its aim a basis for action on the cause-system or the process, in order to improve product of the future.

• What's Holding Back American Industry? Burning toast and scraping it.   view details
  They might have inspectors, sorting out the good products from the bad, but that's just burning toast and scraping it, burning toast and scraping it. They plan for defects, when they could be preventing defects!"