Management Articles
by Steven Spear
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Leadership and Innovation in a Commoditized World
 
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"And that is the essence of what a leader has to do in any innovation driven organization. Not tell people what to do but constantly challenge them to identify challenges and obstacles, investigate their source, develop and test solutions, all the time as
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Focus on Discovery, Not Decision-Making, Is Key To Success
 
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"The challenge is devising a new approach to managing systems so complex that 'thinking our way' to adequate, let alone perfect, designs is impossible. We are now in an age in which management must instead focus on constant discovery and innovation – relentlessly learning better ways to do work and learning that there is better work to do.
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Operational Excellence: From Fragmented Vocation to Principle-Driven Profession
 
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"Be it lean, six sigma, lean six sigma, business process excellence, reengineering, or TPS, the common objective is creating substantial and sustainable competitive advantage by managing the internal operations of organizations—across the spectrum of development, design, and delivery—to create exceptional differentials in performance across the dimensions of quality, cost, reliability, responsiveness, security, and agility."