Management Articles by John Shook

• Gemba-Based Leadership - Not Just for Chief Engineers   view details
  "Here's what lean practitioners do: grasp the situation, look for facts at the gemba, as opposed to analyzing data removed from it in time and place, and go through the Deming management cycle."

• Coach Says: What Do You Think?   view details
  "This attitude underscores the simple truth that coaching others in a lean system often involves a tough, disciplined, and unyielding focus. That is to say, respect is not just observing proper etiquette but constantly challenging individuals to perform at their highest level."