Management Articles by Taiichi Ohno

• Interview with Masaaki Imai on Taiichi Ohno   view details
  "What was he like to converse with? He didn't say much. Actually, he much preferred to listen... When you introduce Kaizen, the workers are the most grateful recipients of this improvement. They find that because of the various standardized work introduced - because things become much more regimented and well managed - they can carry on with their work without any surprises. And the result is a much more satisfying job. Workers are the greatest recipients of Kaizen work."

• Toyota's Top Engineer on How to Develop Thinking People   view details
  "Mr. Ohno often said to us, 'Don't look with your eyes, look with your feet. Don't think with you head, think with your hands.' He also taught us, 'People who can't understand numbers are useless. The gemba where numbers are not visible is also bad. However, people who only look at the numbers are the worst of all.'"

• Ohno’s Problem-Solving Methods   view details
  "leaders have to respect people and make it safe for people to understand problems and correct them by both trial and error and experiments."