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Dr W. Edwards Deming’s System of Profound Knowledge

Dr W. Edwards Deming’s System of Profound Knowledge

"Improvement requires change. Change requires a plan. Such a plan is a prediction – if we follow this plan, we believe that certain benefits will accrue. Learning comes from observing the implementation, and modifying further iterations of the plan accordingly. Managers in an improving organisation will see themselves as experimenters and as leader of the learning cycle."

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