Frank Voehl

Books

• The Executive Guide to Implementing Quality Systems:
  

• Deming: : the Way We Knew Him
  

• Total Quality in Information Systems and Technology:
  

Articles

• What CEOs Need to Know About Quality   view details
  "CEOs must embrace creative problem solving and critical thinking as never before. To achieve effective levels of critical thinking and quality improvement, an organization must improve the creativity of its work groups and individuals, and CEOs must crea