Why Lean Programs Fail
Jeffrey Liker, Mike Rother
"a large survey conducted by Industry Week in 2007 found that only 2 percent of companies achieved their anticipated results... When we look at lean in this way it is not only a set of techniques for eliminating waste, but a process by which managers as leaders develop people so that desired results can be achieved, again and again. That means coaching people in practicing an improvement kata every day."
Resist your machine thinking!
"To maintain consistent output, one must continually adjust the
system to changing environmental conditions. This is called dynamic
homeostasis in systems thinking, or running to stay in place.
Maintenance comes from having clearly defined standards, observing
carefully for deviations from those standards, and then developing
and implementing countermeasures to eliminate the deviations."