For [a product] to surprise me, it must be satisfying expectations I didn't know I had. No focus group is going to discover those. Only a great designer can.
Dressing up is inevitably a substitute for good ideas. It is no coincidence that technically inept business types are known as \"suits.\"
Nerds don't just happen to dress informally. They do it too consistently. Consciously or not, they dress informally as a prophylactic measure against stupidity.
You can't write or program well in units of an hour. That's barely enough time to get started. When you're operating on the maker's schedule, meetings are a disaster.
We know we have to have some number of meetings. All we ask from those on the manager's schedule is that they understand the cost.