How an automotive secret can make for better software
"Kanban is a way of visualizing invisible knowledge work activities such as software development, and limiting the quantity of work in progress. Limiting work-in-progress has several benefits: by avoiding over-burdening, quality is often significantly higher, while workers are happier and better motivated; delivery times are usually significantly shorter and far more predictable; priorities are often clear and prioritization decisions are simplified...
Demingâ€™s work is core to everything we do. I think his book, The New Economics, is a seminal work in management thinking... If I could have coffee with just one of these process and management science pioneers it would be Deming."