The Deming Dimension:
An excellent overview of the Deming philosphy that is easier to follow that Deming's own books. Provides a valuable historical perspective. Does a good job of explaining the underlining principles of Deming's philosophy.
Does anybody give a hoot about profit?view details
Dr W. Edwards Deming gave a short presentation to some 25 executives from major European companies. This document is a transcript prepared and edited by Henry Neave.
Understanding variation - the springboard for process improvementview details
"Process monitoring merely aims to reach and maintain a state of statistical control. But that's only the beginning. The next issue is: is the process capable? That means that, when it is in control, it is capable of providing outputs that meet the custom
