Management Articles

• Managing Complexity by David Kerridge, Sarah Kerridge
  "The Deming Philosophy shows us how to reduce complexity. The simpler something is, the easier it is to manage - other things being equal."

• A Major Mistake That Managers Make by Russell L. Ackoff
  "Errors of omission, lost opportunities, are generally more critical than errors of commission. Organizations fail or decline more frequently because of what they did not do than because of what they did."

• Blind Spots in Learning and Inference by Gipsie Ranney
  "We all face an onslaught of information daily. We use some of that information to learn and make inferences. As we do so, it helps to know about and avoid potential blind spots. In the following article, I point out some of these blind spots. I will use several examples taken from the reports and analyses of the Challenger and Columbia space shuttle disasters, not because I wish to criticize the U. S. National Aeronautics and Space Administration (NASA), but because information is publicly available about those two events."