Curious Cat Management logo

A Management, Leadership, and Board Road Map to Transforming Care for Patients

A Management, Leadership, and Board Road Map to Transforming Care for Patients by John Toussaint

"This article offers an alternative approach: management by process—an operating system that engages frontline staff in decisions and imposes standards and processes on the act of managing. Organizations that have adopted management by process have seen quality improve and costs decrease because the people closest to the work are expected to identify problems and solve them. Also detailed are the leadership behaviors required for an organization to successfully implement the management-by-process operating system and the board of trustees’ role in supporting the transformation."

Articles by the same author(s)

Our Site

Management Improvement
Library
Management Glossary
Management Blog
Leadership Quotes
Career - Jobs

Topical Portals

Deming
Lean Manufacturing
Six Sigma
Statistics

Management experts

George Box
W. Edwards Deming

Links

Deming
Six Sigma
Design of Experiments
Health Care
Public Sector
Lean Manufacturing