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A Structured Approach to Rapid Process Development and Control

A Structured Approach to Rapid Process Development and Control by Raymond Augustin

Illustrates the use various quality tools including a cause and effect diagram and QFD (house of quality). "By adhering to the road map described here, process development teams will be able to focus their energy and efforts on doing it right the first time, thereby delivering fully developed and optimized processes more quickly."

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