Curious Cat Management logo

Bringing Lean Principles to Service Industries

Bringing Lean Principles to Service Industries by Julia Hanna

"In their research, Staats and Upton document how the use of lean principles affected the workflow at Wipro. The concept of 'kaizen,' or continuous improvement, for example, resulted in a more iterative approach to software development projects versus a s

Articles by the same author(s)

Our Site

Management Improvement
Library
Management Glossary
Management Blog

Topical Portals

Deming
Lean Manufacturing
Six Sigma
Statistics

Management experts

George Box
W. Edwards Deming

Links

Deming
Six Sigma
Design of Experiments
Health Care
Public Sector
Lean Manufacturing