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Deming's14 points are not a menu you can pick and choose from.

Deming's14 points are not a menu you can pick and choose from. by David Joyce

"Everyone should search continually for problems in order to improve every activity in the company, to improve quality and productivity and thus to constantly decrease costs. Finding what’s wrong is not improvement. Plugging leaks is not improvement. Don’t look at outcomes or defects, instead look at what produces the defects."

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