Lloyd Provost

Books

• The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
  Second edition of this great handbook for process improvement. The best resource for applying the plan-do-study-act cycle to improvement. Highly recommended

• The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
  See the second edition of this handbook. Great handbook for process improvement. The best resource for applying the plan-do-study-act cycle to improvement.

Articles

• Variation Through the Ages   view details
  An excellent overview of variation. Orignially published in Quality Progress, Dec 1990.

• Understanding Variation   view details
  Highly recommended. An excellent discussion of variation. Understanding variation is critical to improving management and the performance of organizations.

• Use of Experimental Design in Analytical Studies   view details
  Presentation slides that: "discuss extending R. A. Fisher?s principles of experimental design to the environment of an analytic study. The appropriate use of experimental patterns, blocking (or planned grouping), randomization, and replication will be ill

• System thinking and spreading knowledge   view details
  Huge file of slides from a presentation from the European Quality Forum. Since this is just the slides it is not the easiest to follow. Still there is a great deal of good information here on the application of good ideas, many from the The Importance of Concepts in Creativity and Improvement   view details
  

• Analytical studies: a framework for quality improvement design and analysis   view details
  "An enumerative study is one in which action will be taken on the universe that was studied. An analytical study is one in which action will be taken on a cause system to improve the future performance of the system of interest. The aim of an enumerative study is estimation, while an analytical study focuses on prediction. Because of the temporal nature of improvement, the theory and methods for analytical studies are a critical component of the science of improvement."

• Understanding Variation, 2016 Update   view details