Management Books

• The Leader's Handbook: Making Things Happen, Getting Things Done by Peter R. Scholtes
  Absolutely wonderful book - we give it our highest recommendation.

Management Articles

• Reward and Incentive Programs are Ineffective -- Even Harmful by Peter R. Scholtes
  "The greatest management conceit is that we can 'motivate' people. We can't. Motivation is there, inside people. Our people were motivated when we hired them and everyday, when they come to work, they arrive with the intention of doing a good job."

Management Web Sites and Resources

• Peter Scholtes by Peter R. Scholtes
  Web site of Peter Scholtes, author of The Leader's Handbook (an excellent book) and The Team Handbook. The site offers several excellent management articles. He taught with Deming. Peter was a good friend and his management ideas are well worth studying.