Actionable Metrics
by
John Hunter
"Metrics are valuable when they are actionable. Think about what will be done if certain results are shown by the data. If you can't think of actions you would take, it may be that metric is not worth tracking."
Special Cause Signal Isn’t Proof A Special Cause Exists
by
John Hunter
The control chart is a good way to keep us focused on common cause thinking for improvement. It is also very useful in flagging when it is time to immediately start using special cause thinking (since timing is key to effective special cause thinking)...
Management Web Sites and Resources
Life and Legacy of William G. Hunter
by
John Hunter, William G. Hunter George Box, Stuart Hunter and Bill wrote what has become a classic text for experimenters in scientific and business circles, Statistics for Experimenters.
Bill also was a leader in the emergence of the management improvement movement. George Box and Bill co-founded the Center for Quality and Productivity Improvement at the University of Wisconsin-Madison.
Bill Hunter was also the founding chair of the ASQ statistics division.
Curious Cat Management Improvement Connections
by
John Hunter
The aim of Curious Cat Management Improvement Connections is to contribute to the successful adoption of management improvement to advance joy in work and joy in life.
The site provides connections to resources on a wide variety of management topics to help managers improve the performance of their organization. The site was started in 1996 by John Hunter.