Out of the Crisis:
by
W. Edwards Deming
A classic but not an easy book to read. Packed with good ideas that still have great merit. New paperback printing (2000).
The New Economics: For Industry, Government, Education
by
W. Edwards Deming
Second Edition (reprint). The best of Deming's books for learning about his system for management. Packed with great thoughts but not as easy to read as the best books. This is a great book, but often it is best for managers already committed to finding new ideas.
Management Articles
Interview of and by Dr. Ackoff and Dr. Deming
by
Russell L. Ackoff, Clare Crawford Mason, W. Edwards Deming
Great stuff. The transcript spells Dr. Ackoff's name wrong (Akoff). They discuss the important of viewing organizations as systems and a fair amount of time on the problems with business school education in the USA. And they touch on a huge number of management topics. Dr. Deming "When one understands who depends on me, then I may take joy in my work." Dr. Ackoff "If there isn't join in work, you won't get productivity, and you won't get quality."
