Profound Knowledge: A New Synthesis from a Transcending Perspective to Personal Improvement
by
Clare Crawford Mason
"We are all familiar with the systems diagram Dr. Deming put on the blackboard in l950 to show the Japanese industrial leaders that manufacturing was a system and should include the customer and supplier and be continually improved.
I think of this drawing as a revolutionary artifact like Newton's falling apple and James Watt's mother's tea kettle. All involve ideas that changed the world. "