Curious Cat Management logo

Zenjidoka - A Simple Tool for a Complex Problem

Zenjidoka - A Simple Tool for a Complex Problem by Norman Bodek

"Had the tools of the Toyota Production System been extended from the factory floor worker to every employee who makes contact with the customer, Toyota could have dramatically reduced the resulting financial impact and human tragedy. ... Zenjidoka is a new word meaning "Total Jidoka." Instead of confining Jidoka to the factory floor, Zenjidoka extends Jidoka to every employee who has any contact with the end customer."

Articles by the same author(s)

Our Site

Management Improvement
Library
Management Glossary
Management Blog
Leadership Quotes
Career - Jobs

Topical Portals

Deming
Lean Manufacturing
Six Sigma
Statistics

Management experts

George Box
W. Edwards Deming

Links

Deming
Six Sigma
Design of Experiments
Health Care
Public Sector
Lean Manufacturing