Management Books

• Transforming Health Care Leadership: A Systems Guide to Improve Patient Care, Decrease Costs, and Improve Population Health by Cliff Norman
  "The authors of this book provide the necessary tools for health care leaders to build a learning organization that can make the Triple Aim a reality—better patient care, at lower per-capita cost, while learning to improve population health." — Donald M. Berwick

Management Articles

• Clearing Up Myths About the Deming Cycle by Ron Moen, Cliff Norman
  "This new approach provides a basic framework for developing, testing and implementing changes to the way things are done that will lead to improvement."