Management Matters: Building Enterprise Capability
The book provides an overview for viewing management as a system. It is largely based on those of Dr. Deming, along with natural outgrowths or extensions of his ideas such as lean manufacturing and agile software development.
To achieve great results there must be a continual focus on achieving results today and building enterprise capacity to maximize results over the long term. Managers have many management concepts, pactices and tools available to help them in this quest. The challenge is to create and continually build and improve a management system for the enterprise that leads to success.
The book provides a framework for management thinking. With this framework the practices and tools can be applied to build enterprise capacity and improve efficiency and effectiveness.
Profit = Market Price - Actual Cost or Price = Cost + Desired Profit
"Apple would probably sell very few iPhones for $2,000 more than they cost today. How many they would sell at $100 more or $100 less may change significantly but they would still be huge sellers at either of those prices. So that "market sets the price" idea is not 100% accurate (I don't think anyway).
Pricing decisions also have big long term versus short term considerations. Apple has started pricing many things in a way which makes it hard for competitors to undercut them. Apple, almost for sure could charge more for the laptops they sell and the iPad and iPhone. But if they did they make it easier for a competitor to compete on price. This pricing decision is an Apple decision not a market decision."
How to Get a New Management Strategy, Tool or Concept Adopted
"Often when learning about Demingâ€™s ideas on management, lean manufacturing, design of experiments, PDSAâ€¦ people become excited. They discover new ideas that show great promise to alleviate the troubles they have in their workplace and lead them to better results. But how to actually get their organization to adopt the ideas often confounds them..."
Management Web Sites and Resources
Life and Legacy of William G. Hunter
John Hunter, William G. Hunter George Box, Stuart Hunter and Bill wrote what has become a classic text for experimenters in scientific and business circles, Statistics for Experimenters.
Bill also was a leader in the emergence of the management improvement movement. George Box and Bill co-founded the Center for Quality and Productivity Improvement at the University of Wisconsin-Madison.
Bill Hunter was also the founding chair of the ASQ statistics division.
Curious Cat Management Improvement Connections
The aim of Curious Cat Management Improvement Connections is to contribute to the successful adoption of management improvement to advance joy in work and joy in life.
The site provides connections to resources on a wide variety of management topics to help managers improve the performance of their organization. The site was started in 1996 by John Hunter.