Soren Bisgaard

Articles

• Importance of Graphics in Problem Solving and Detective Work   view details
  This article discusses how statistical graphics catalyzes the problem solving process. Two industrial examples are used to illustrate this idea. Center for Quality and Productivity Improvement at the Unive

• Service Quality   view details
  This article outlines concepts and models for Quality Management in the service sector.

• Detecting Malfunctions in Dynamic Systems   view details
  Computer controls are increasingly being employed in systems ranging from simple to very complex. This report explores extending these computer systems to include monitoring schemes to detect malfunctions.

• Improving Business Processes with Six Sigma   view details
  Power Point presentation for the Quality and Productivity Research Conference.

• The Scientific Context of Quality Improvement   view details
  Scientific method is a key ingredient in the new philosophy of quality and productivity improvement. This paper provides an overview. A discussion of new ideas of how to design quality into products and processes is provided and Taguchi's work is evaluated.

• Six Sigma and the Bottom Line   view details
  "One way to get management to listen is to usa a managerial accounting framework appropriately modified to the quality context."

• Lean Six Sigma in Healthcare   view details
  "This article outlines a methodology and presents examples to illustrate how principles of Lean Thinking and Six Sigma can be combined to provide an effective framework for producing systematic innovation efforts in healthcare. Controlling healthcare cos

• What Can You Find Out From 12 Experimental Runs?   view details
  Examines the possibilities of factorially designed experiments using many variables at once.

• Dutch Hospital Implements Six Sigma   view details
  "The first group of 16 GBs were initially involved with seven projects. One project was terminated during the course of the training because it didn?t run well. This was a nice change, because in the pre-Six Sigma phase of the hospital?s quality improveme

• Studies in Quality Improvement: Designing Environmental Regulations   view details
  "this report outlines a framework, which is based upon statistical quality control concepts, for designing environmental regulations... With slight modifications, the framework outlined in this report can be applied to the design of standards of all kinds

All articles by Soren Bisgaard