Service Quality

Articles by the same author(s)

• Importance of Graphics in Problem Solving and Detective Work by Soren Bisgaard

• Service Quality by Soren Bisgaard

• Detecting Malfunctions in Dynamic Systems by George E. P. Box, Spencer B. Graves, Soren Bisgaard

• Improving Business Processes with Six Sigma by Soren Bisgaard, Roger Hoerl, Ronald D. Snee

• The Scientific Context of Quality Improvement by George E. P. Box, Soren Bisgaard

• Six Sigma and the Bottom Line by Soren Bisgaard, Johanees Freieslsben

• Lean Six Sigma in Healthcare by Henk De Koning, John Verver, Jaap Van Den Heuvel, Soren Bisgaard, Ronald Does

• What Can You Find Out From 12 Experimental Runs? by George E. P. Box, Soren Bisgaard

• Dutch Hospital Implements Six Sigma by Jaap Van Den Heuvel, Ronald Does, Soren Bisgaard

• Studies in Quality Improvement: Designing Environmental Regulations by Soren Bisgaard, William G. Hunter

• ASQ Statistics Division Winter 2006 Newsletter by Soren Bisgaard

• An Explanation and Critique of Taguchi's Contributions to Quality Engineering by George E. P. Box, Soren Bisgaard, Conrad Fung