Toyota Under Fire: Lessons for Turning Crisis into Opportunity
by
Jeffrey Liker
Toyota Under Fire, 2011 Shingo Prize Winner, takes you beyond the headlines and into the offices and factories of Toyota to reveal the truth behind the company's highly publicized and controversial recall of over 10 million vehicles.
Toyota Talent: Developing Your People the Toyota Way
by
Jeffrey Liker, David Meier
Toyota Talent walks you through the rigorous methodology used by this global powerhouse to grow high-performing individuals from within. Beginning with a review of Toyota's landmark approach to developing people, the authors illustrate the critical importance of creating a learning and teaching culture in your organization. They provide specific examples necessary to train employees in all areas-from the shop floor to engineering to staff members in service organizations-and show you how to support and encourage every individual to reach his or her top potential.
Toyota Talent provides you with the inside knowledge you need to
* Identify your development needs and create a training plan
* Understand the various types of work and how to break complicated jobs into teachable skills
* Set behavioral expectations by properly preparing your workplace
* Recognize and develop potential trainers within your workforce
* Effectively educate non-manufacturing employees and members of the staff
* Develop internal Lean Manufacturing experts