Knowledge workers are the new capitalists
"knowledge workers are highly mobile within their specialism. They think nothing of moving from one university, one company or one country to another, as long as they stay within the same field of knowledge. There is a lot of talk about trying to restore knowledge workers' loyalty to their employing organisation, but such efforts will get nowhere. Knowledge workers may have an attachment to an organisation and feel comfortable with it, but their primary allegiance is likely to be to their specialised branch of knowledge."
Cost is the spectre haunting health reform
"For many decades, the great flaw in the American health-care system was its unconscionable gaps in coverage. Those gaps have widened to become graves - resulting in an estimated forty-five thousand premature deaths each year..."
How An Aeron Chair Gets Built Every 17 Seconds
"At Herman Miller, they average 1,200 'plan-do-check acts'--that is, little proposed changes to the assembly process--ever year.
A decade ago, an Aeron took more than 600 seconds in total to build. Today, itâ€™s about 340. Meanwhile, safety metrics have improved by a factor of 6. Quality metrics have improved by a factor of 10. A single Aeron takes one fifth of the labor to make that it once did. The actual factory itself is 10 times smaller.
Today, Herman Miller is doing far more with the same labor force that was once producing a sum total of five different office chairs. Today, they produce 17, using roughly the same number of people. And all the while, lead times have shrunk from two months to as little as 10 days."
America's dysfunctional patent system is stifling innovation
"At the heart of the problem – and we should keep this squarely in mind – is a federal machine that, willy-nilly, grants patents that never should have been allowed in the first place. It is a machine created and run by lawyers, for lawyers, and which has absolutely no incentive to reform itself."
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Curious Cat Management Improvement Articles
Hundreds of useful management articles hand selected to help managers improve the performance of their organization. Sorted by topic including: Deming, lean manufacturing, six sigma, continual improvement, innovation, leadership, managing people, software development, psychology and systems thinking.
Curious Cat Management Improvement Blog
Blog by John Hunter on many topics to to improve the management of organizations, including: Deming, lean manufacturing, agile software development, evidence based decision making, customer focus, innovation, six sigma, systems thinking, leadership, psychology, ...