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Reward and Incentive Programs are Ineffective -- Even Harmful

Reward and Incentive Programs are Ineffective -- Even Harmful by Peter R. Scholtes

"The greatest management conceit is that we can 'motivate' people. We can't. Motivation is there, inside people. Our people were motivated when we hired them and everyday, when they come to work, they arrive with the intention of doing a good job."

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