Management Books

• The Improvement Guide: A Practical Approach to Enhancing Organizational Performance by Gerald J. Langley, Ron Moen, Thomas Nolan, Cliff Norman, Lloyd Provost
  Second edition of this great handbook for process improvement. The best resource for applying the plan-do-study-act cycle to improvement. Highly recommended

• Transforming Health Care Leadership: A Systems Guide to Improve Patient Care, Decrease Costs, and Improve Population Health by Cliff Norman
  "The authors of this book provide the necessary tools for health care leaders to build a learning organization that can make the Triple Aim a reality—better patient care, at lower per-capita cost, while learning to improve population health." — Donald M. Berwick