Management Matters: Building Enterprise Capability
The book provides an overview for viewing management as a system. It is largely based on those of Dr. Deming, along with natural outgrowths or extensions of his ideas such as lean manufacturing and agile software development.
To achieve great results there must be a continual focus on achieving results today and building enterprise capacity to maximize results over the long term. Managers have many management concepts, pactices and tools available to help them in this quest. The challenge is to create and continually build and improve a management system for the enterprise that leads to success.
The book provides a framework for management thinking. With this framework the practices and tools can be applied to build enterprise capacity and improve efficiency and effectiveness.
How Do We Know What We Know? - Deming's SoPK Part IV
"If we can break from such beliefs that are not useful in modern organizations, we can improve our decisions. Having a Deming-based theory of knowledge will help us break from those beliefs and it will help us be more thoughtful as we learn to question other management beliefs we hold (many of which simply are not useful - or cause harm).
Understanding the theory of knowledge within the context of the Deming's System for Managing helps us more effectively and consistently learn and improve the processes and systems we work with. "
Maximize Test Coverage Efficiency And Minimize the Number of Tests Needed
"The steeper the slope the more efficient your test plan is. If you repeat the same tests of pairs and triples andâ€¦ while not taking advantage of the chance to test, untested pairs and triples you will have to create and run far more test than if you intelligently create a test plan. With many interactions to test it is far too complex to manually derive an intelligent test plan. A
How to Get a New Management Strategy, Tool or Concept Adopted
"Often when learning about Demingâ€™s ideas on management, lean manufacturing, design of experiments, PDSAâ€¦ people become excited. They discover new ideas that show great promise to alleviate the troubles they have in their workplace and lead them to better results. But how to actually get their organization to adopt the ideas often confounds them..."
The Art of Discovery
George E. P. Box, John Hunter
Quotes by George Box in the video:
“The scientific method is how we increase the rate at which we find things out.”
“I think the quality revolution is nothing more, or less, than the dramatic expansion of the of scientific problem solving using informed observation and directed experimentation to find out more about the process, the product and the customer.”
“Tapping into resources:
Every operating system generates information that can be used to improve it.
Everyone has creativity.
Designed experiments can greatly increase the efficiency of experimentation."
Keys to the Effective Use of the PDSA Improvement Cycle
"The PDSA cycle is a learning cycle based on experiments. When using the PDSA cycle prediction of the results are important... The plan stage may well take 80% (or even more) of the effort on the first turn of the PDSA cycle in a new series. The Do stage may well take 80% of of the time - it usually doesn't take much effort (to just collect a bit of extra data) but it may take time for that data to be ready to collect."
Management Web Sites and Resources
Life and Legacy of William G. Hunter
John Hunter, William G. Hunter George Box, Stuart Hunter and Bill wrote what has become a classic text for experimenters in scientific and business circles, Statistics for Experimenters.
Bill also was a leader in the emergence of the management improvement movement. George Box and Bill co-founded the Center for Quality and Productivity Improvement at the University of Wisconsin-Madison.
Bill Hunter was also the founding chair of the ASQ statistics division.
Curious Cat Management Improvement Connections
The aim of Curious Cat Management Improvement Connections is to contribute to the successful adoption of management improvement to advance joy in work and joy in life.
The site provides connections to resources on a wide variety of management topics to help managers improve the performance of their organization. The site was started in 1996 by John Hunter.