Management Books

• Out of the Crisis: by W. Edwards Deming
  A classic but not an easy book to read. Packed with good ideas that still have great merit. New paperback printing (2000).

• The New Economics: For Industry, Government, Education by W. Edwards Deming
  Second Edition (reprint). The best of Deming's books for learning about his system for management. Packed with great thoughts but not as easy to read as the best books. This is a great book, but often it is best for managers already committed to finding new ideas.

• The Essential Deming: Leadership Principles from the Father of Quality by W. Edwards Deming, Joyce Orsini
  The book is filled with articles, papers, lectures, and notes touching on a wide range of topics, but which focus on Deming's overriding message: quality and operations are all about systems, not individual performance; the system has to be designed so that the worker can perform well. Published in cooperation with The W. Edwards Deming Institute, The Essential Deming captures Deming's life's worth of thinking and writing. Dr. Orsini provides expert commentary throughout, delivering a powerful, practical guide to superior management. With The Essential Deming, you have the rationale, insight, and best practices you need to transform your organization.

Management Articles

• Does anybody give a hoot about profit? by W. Edwards Deming, Henry R. Neave
  Dr W. Edwards Deming gave a short presentation to some 25 executives from major European companies. This document is a transcript prepared and edited by Henry Neave.

• Interview of and by Dr. Ackoff and Dr. Deming by Russell L. Ackoff, Clare Crawford Mason, W. Edwards Deming
  Great stuff. The transcript spells Dr. Ackoff's name wrong (Akoff). They discuss the important of viewing organizations as systems and a fair amount of time on the problems with business school education in the USA. And they touch on a huge number of management topics. Dr. Deming "When one understands who depends on me, then I may take joy in my work." Dr. Ackoff "If there isn't join in work, you won't get productivity, and you won't get quality."

• What's Holding Back American Industry? Burning toast and scraping it. by W. Edwards Deming
  They might have inspectors, sorting out the good products from the bad, but that's just burning toast and scraping it, burning toast and scraping it. They plan for defects, when they could be preventing defects!"

Management Web Sites and Resources

• W. Edwards Deming Institute by W. Edwards Deming
  Founded by W. Edwards Deming the institute carries forward his philosophy. The site includes information on the institutes annual conferences and offers newsletters online.

• Management Wisdom by Clare Crawford Mason, W. Edwards Deming, Robert Mason
  Home of the Deming Library tapes and Better Management for a Changing World (with Ackoff and Suarez).