The Essential Deming: Leadership Principles from the Father of Quality
W. Edwards Deming, Joyce Orsini
The book is filled with articles, papers, lectures, and notes touching on a wide range of topics, but which focus on Deming's overriding message: quality and operations are all about systems, not individual performance; the system has to be designed so that the worker can perform well.
Published in cooperation with The W. Edwards Deming Institute, The Essential Deming captures Deming's life's worth of thinking and writing. Dr. Orsini provides expert commentary throughout, delivering a powerful, practical guide to superior management. With The Essential Deming, you have the rationale, insight, and best practices you need to transform your organization.
Interview of and by Dr. Ackoff and Dr. Deming
Russell L. Ackoff, Clare Crawford Mason, W. Edwards Deming
Great stuff. The transcript spells Dr. Ackoff's name wrong (Akoff). They discuss the important of viewing organizations as systems and a fair amount of time on the problems with business school education in the USA. And they touch on a huge number of management topics. Dr. Deming "When one understands who depends on me, then I may take joy in my work." Dr. Ackoff "If there isn't join in work, you won't get productivity, and you won't get quality."
On Probability As a Basis For Action
W. Edwards Deming
"The aim here is to try to contribute something to the improvement of statistical practice. The basic supposition here is that any statistical investigation is carried out for purposes of action. New knowledge modifies existing knowledge. "
Deming distinguishes between enumerative studies and analytic studies. An enumerative study has for its aim an estimate of the number of units of a frame that belong to a specified class. An analytic study has for its aim a basis for action on the cause-system or the process, in order to improve product of the future.
W. Edwards Deming Institute
W. Edwards Deming
Founded by W. Edwards Deming the institute carries forward his philosophy. The site includes information on the institutes annual conferences and offers newsletters online.