Toyota Talent: Developing Your People the Toyota Way
Jeffrey Liker, David Meier
Toyota Talent walks you through the rigorous methodology used by this global powerhouse to grow high-performing individuals from within. Beginning with a review of Toyota's landmark approach to developing people, the authors illustrate the critical importance of creating a learning and teaching culture in your organization. They provide specific examples necessary to train employees in all areas-from the shop floor to engineering to staff members in service organizations-and show you how to support and encourage every individual to reach his or her top potential.
Toyota Talent provides you with the inside knowledge you need to
* Identify your development needs and create a training plan
* Understand the various types of work and how to break complicated jobs into teachable skills
* Set behavioral expectations by properly preparing your workplace
* Recognize and develop potential trainers within your workforce
* Effectively educate non-manufacturing employees and members of the staff
* Develop internal Lean Manufacturing experts
Why Lean Programs Fail
Jeffrey Liker, Mike Rother
"a large survey conducted by Industry Week in 2007 found that only 2 percent of companies achieved their anticipated results... When we look at lean in this way it is not only a set of techniques for eliminating waste, but a process by which managers as leaders develop people so that desired results can be achieved, again and again. That means coaching people in practicing an improvement kata every day."
Resist your machine thinking!
"To maintain consistent output, one must continually adjust the
system to changing environmental conditions. This is called dynamic
homeostasis in systems thinking, or running to stay in place.
Maintenance comes from having clearly defined standards, observing
carefully for deviations from those standards, and then developing
and implementing countermeasures to eliminate the deviations."
Management Web Sites and Resources
Michael Ballé, H. Thomas Johnson, Daniel T. Jones, Art Smalley, Steven Spear, Jeffrey Liker, Mike Rother
"Lean management is a method to dramatically improve business performance by teaching people how to improve their own processes. The two main dimensions of lean management are continuous process improvement (going and seeing problems at the source, challenging operations and improving step by step) and respect for people (developing and engaging employees by developing teamwork, problem solving and respect for customers, employees and all other partners).
The aim of the discussion [on the site] is to share different points of view and to collectively build a vision of lean management."