Management Books

• Toyota Talent: Developing Your People the Toyota Way by Jeffrey Liker, David Meier
  Toyota Talent walks you through the rigorous methodology used by this global powerhouse to grow high-performing individuals from within. Beginning with a review of Toyota's landmark approach to developing people, the authors illustrate the critical importance of creating a learning and teaching culture in your organization. They provide specific examples necessary to train employees in all areas-from the shop floor to engineering to staff members in service organizations-and show you how to support and encourage every individual to reach his or her top potential. Toyota Talent provides you with the inside knowledge you need to * Identify your development needs and create a training plan * Understand the various types of work and how to break complicated jobs into teachable skills * Set behavioral expectations by properly preparing your workplace * Recognize and develop potential trainers within your workforce * Effectively educate non-manufacturing employees and members of the staff * Develop internal Lean Manufacturing experts

Management Articles

• Dee Hock on Management by M. Mitchell Waldrop, Dee Hock
  Absolutely great - definitely read the article. Hire and promote first on the basis of integrity; second, motivation; third, capacity; fourth, understanding; fifth, knowledge; and last and least, experience. Without integrity, motivation is dangerous; without motivation, capacity is impotent; without capacity, understanding is limited; without understanding, knowledge is meaningless; without knowledge, experience is blind. Experience is easy to provide and quickly put to good use by people with all the other qualities.

• The Years of Experience Myth by Jeff Atwood
  "It's been shown time and time again that there is no correlation between years of experience and skill in programming. After about six to twelve months working in any particular technology stack, you either get it or you don't... I'm not saying experience doesn't matter in software development. It does. But consider the entire range of a developer's experience, and realize that time invested does not automatically equal skill."

• Redesigning the Technical Hiring Process
  "From this project, which could be a simple Android or iOS application, web app, or backend project, we get a strong sense of the candidate’s coding style, how they structure their code, how much they know, and how quickly they learn (since we have previously asked them about their experience). Throughout the process, and especially during the demo, we see how well the candidate communicates with the team. During the demo, we have the opportunity to see how well the candidate responds to feedback and criticism, if they are defensive about their work, or open to suggestions."

• Lay Off the Layoffs by Jeffrey Pfeffer
  "Despite all the research suggesting downsizing hurts companies, managers everywhere continue to do it. That raises an obvious question: why? Part of the answer lies in the immense pressure corporate leaders feel—from the media, from analysts, from peers—to follow the crowd no matter what. ... The facts seem clear. Layoffs are mostly bad for companies, harmful for the economy, and devastating for employees."

• 3 Reasons Why Layoffs Don't Benefit Hospitals in the Long Run
  "ThedaCare retrains its employees in a similar fashion to Scripps in that it guarantees to help employees find new employment primarily within the health system or elsewhere, and its emphasis on Lean principles has led to very successful retraining efforts. 'The number of people we've redeployed or retrained has varied from as few as 25 to up to 75 per year,' Dr. Gruner says. 'We would like that to be a higher number, not lower, because a higher number means we're doing a better job of identifying waste.'"

• How I Hire Programmers by Aaron Swartz
  "If all that looks good and I'm ready to hire someone, there's a final sanity check to make sure I haven't been fooled somehow: I ask them to do part of the job. Usually this means picking some fairly separable piece we need and asking them to write it...

• Why I Run a Flat Company by Jason Fried
  "At 37signals, however, we have a different position on ambition. We're not big fans of what I consider 'vertical' ambition—that is, the usual career-path trajectory, in which a newbie moves up the ladder from associate to manager to vice president over a number of years of service. On the other hand, we revere "horizontal" ambition—in which employees who love what they do are encouraged to dig deeper, expand their knowledge, and become better at it. We always try to hire people who yearn to be master craftspeople, that is, designers who want to be great designers, not managers of designers; developers who want to master the art of programming, not management."

• Hiring for an Agile Team, 4 Reasons to Up Your Hiring Game by Esther Derby
  "In agile teams, people collaborate, negotiate, make trade-offs, handle conflicts. These interactions require a high level of interpersonal skill and emotional intelligence... People on agile teams need an exceptional ability to learn and apply that learning–both in growing 'generalizing specialist' skills and in improving team processes..."

• The Peter Principle Revisited: A Computational Study
  "Within a game theory-like approach, we explore different promotion strategies and we find, counterintuitively, that in order to avoid such an effect the best ways for improving the efficiency of a given organization are either to promote each time an agent at random or to promote randomly the best and the worst members in terms of competence."

• Knowledge workers are the new capitalists by Peter Drucker
  "knowledge workers are highly mobile within their specialism. They think nothing of moving from one university, one company or one country to another, as long as they stay within the same field of knowledge. There is a lot of talk about trying to restore knowledge workers' loyalty to their employing organisation, but such efforts will get nowhere. Knowledge workers may have an attachment to an organisation and feel comfortable with it, but their primary allegiance is likely to be to their specialised branch of knowledge."

• Building a Great Software Development Team by John Hunter
  "Passion for the right things, based on what we aimed to be, mattered a great deal. That took the form of being passionate about the user experience, being passionate about good software development practices, being passionate about good software itself, being passionate about treating each other with respect, being passionate about learning and improving. I think there were several other important factors, such as: the skill to turn a passion for good software into actual good software..."

• Why Lean Programs Fail by Jeffrey Liker, Mike Rother
  "a large survey conducted by Industry Week in 2007 found that only 2 percent of companies achieved their anticipated results... When we look at lean in this way it is not only a set of techniques for eliminating waste, but a process by which managers as leaders develop people so that desired results can be achieved, again and again. That means coaching people in practicing an improvement kata every day."

Management Web Sites and Resources

• Curious Cat Management Improvement Articles by John Hunter
  Hundreds of useful management articles hand selected to help managers improve the performance of their organization. Sorted by topic including: Deming, lean manufacturing, six sigma, continual improvement, innovation, leadership, managing people, software development, psychology and systems thinking.

• Curious Cat Management Improvement Blog by John Hunter
  Blog by John Hunter on many topics to to improve the management of organizations, including: Deming, lean manufacturing, agile software development, evidence based decision making, customer focus, innovation, six sigma, systems thinking, leadership, psychology, ...