Management Books

• The Improvement Guide: A Practical Approach to Enhancing Organizational Performance by Gerald J. Langley, Ron Moen, Thomas Nolan, Cliff Norman, Lloyd Provost
  Second edition of this great handbook for process improvement. The best resource for applying the plan-do-study-act cycle to improvement. Highly recommended

• The Improvement Guide: A Practical Approach to Enhancing Organizational Performance by Gerald J. Langley, Thomas Nolan, Cliff Norman, Lloyd Provost
  See the second edition of this handbook. Great handbook for process improvement. The best resource for applying the plan-do-study-act cycle to improvement.

• Quality Improvement Through Planned Experimentation: 2nd Edition by Thomas Nolan, Lloyd P. Provost, Ron Moen
  An excellent handbook on how to use experiments to learn about your organization and how to use that knowledge to improve your organization. The book integrates Dr. Deming's ideas and design of experiments thinking. Forward by W. Edwards Deming. 3rd edition is on the way.