Management Books

• Lean Solutions: How Companies and Customers Can Create Value and Wealth Together by James P. Womack, Daniel T. Jones
  "few companies today see consumption as a process -- a series of linked goods and services, all of which must occur seamlessly for the consumer to be satisfied. Buying a home computer, for example, involves researching, purchasing, integrating..."

Management Web Sites and Resources

• Lean Edge by Michael Ballé, H. Thomas Johnson, Daniel T. Jones, Art Smalley, Steven Spear, Jeffrey Liker, Mike Rother
  "Lean management is a method to dramatically improve business performance by teaching people how to improve their own processes. The two main dimensions of lean management are continuous process improvement (going and seeing problems at the source, challenging operations and improving step by step) and respect for people (developing and engaging employees by developing teamwork, problem solving and respect for customers, employees and all other partners). ... The aim of the discussion [on the site] is to share different points of view and to collectively build a vision of lean management."