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A Little Book of F-laws: 13 common sins of management

A Little Book of F-laws: 13 common sins of management by Russell L. Ackoff

Laws include: The more time managers spend trying to get rid of what they don.t want, the less likely they are to get what they do want; Managers who don.t know how to measure what they want settle for wanting what they can measure. Great, highly recommended.

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